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Legal/Sub-processors

Sub-processors

Updated 29 August 20267 sub-processors, as listed in Annex B of the Data Processing Agreement

This page lists the sub-processors engaged by Sky Made Simple ApS to process Customer Personal Data in connection with the Implora platform, as required by Annex B of our Data Processing Agreement. It is generated from the agreement itself, so the two cannot drift apart.

All sub-processors are bound by Data Processing Agreements meeting GDPR Article 28 requirements, confidentiality obligations, and security measures appropriate to the risk.

Sub-processorServiceData LocationTransfer Mechanism
Microsoft AzureCloud hosting, databases, blob storage, automation, and Microsoft business services used to operate and support the ServiceNorthern Europe (EU)EU-based; Microsoft DPA; EU Data Boundary commitment
DineroAccounting software (receives organization names only for invoice records)Denmark (EU)EU-based; GDPR-compliant DPA
Application Insights (Microsoft)Performance monitoring, error trackingNorthern Europe (EU)EU-based; Microsoft DPA
CloudflareWeb application firewall, DDoS protection and content delivery for the Implora portal and API (processes end-user IP addresses and request metadata in transit)Global edge network (Cloudflare, Inc., United States)EU-US Data Privacy Framework (DPF) certified; Standard Contractual Clauses (SCCs); Cloudflare Data Processing Addendum
IntercomUser support and engagement platformUnited StatesEU-US Data Privacy Framework (DPF) certified; Standard Contractual Clauses (SCCs) as fallback; GDPR-compliant DPA
AnthropicAI-assisted analysis (opt-in features). When used, tenant data from Microsoft 365 - including security configurations, operational logs, and user identifiers such as email addresses and user principal names - may be transmitted.United StatesStandard Contractual Clauses (SCCs); Anthropic does not train models on API data; 30-day data retention
Mailchimp (Intuit)Email marketing and service communicationsUnited StatesEU-US Data Privacy Framework (DPF) certified; GDPR-compliant DPA

Changes to this list

We notify customers of new or replacement sub-processors by email or platform notification at least 30 days in advance, in accordance with Section 5.3 of the Data Processing Agreement. Customers may object to a new sub-processor within 30 days of notification. Every addition and removal is recorded in the DPA document history.

Questions

For questions about this list, contact hello@implora.io.

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